Welcome to Pack Social (“we,” “us,” or “our”). We value the privacy of our users (“you,” “your”) and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, share, and protect your information when you use our mobile application or any related services (collectively, the “Services”).

By using Pack Social, you agree to the terms of this Privacy Policy. If you do not agree, please discontinue use of the Services.

1. Information We Collect

1.1 Personal Information

• Age or Date of Birth (DOB): During sign-up, we collect your DOB to verify that you are at least 16 years old.
• Account Registration Data: We may collect your username, email address, phone number (if applicable), and profile information such as a profile picture or bio.
• User-Generated Content: We collect the videos and other media you upload, comments you post, and any other content you create or share on Pack Social.

1.2 Usage Information

• Device Information: We may automatically collect information about the device you use to access our Services (e.g., IP address, device type, operating system).
• Analytics Information: We collect information about how you interact with our app, including the pages or screens you view, features you use, and links you click on.

1.3 Communications

• Direct Messages: Pack Social offers end-to-end encryption for direct messages to ensure your private conversations remain secure.
• Support Requests: If you contact us for support, we may collect information about your request and any other information you choose to provide.

2. How We Use Your Information

1. To Provide the Services: We use your personal information to create and manage your account, enable you to share content, and ensure the basic functionalities of Pack Social operate properly.
2. To Verify Your Age: We use the date of birth you provide to confirm that you meet our minimum age requirement of 16 years.
3. To Improve and Develop Our Services: We may analyze user behavior and usage patterns to improve existing features, develop new features, and customize your user experience.
4. To Communicate With You: We may send you service-related notifications, updates about our policies, or other information related to your account.
5. To Ensure Safety and Compliance: We may use your information to detect, investigate, and prevent fraud, abuse, or other harmful activities; to address security or technical issues; and to enforce our Terms of Service.

3. How We Share Your Information

1. Within the AT Protocol Network: Pack Social is built on the AT Protocol, meaning user data can be hosted in a decentralized manner across the network. User-generated content posted publicly may be accessible to other nodes on the network, consistent with the protocol’s structure.
2. With Service Providers: We may share your information with trusted third parties that perform services on our behalf, such as our content hosting network. These providers are obligated to maintain the confidentiality and security of the information and are restricted from using it in any way not authorized by Pack Social.
3. With Your Consent: We will not share your data with advertisers unless you explicitly opt in. If you choose to participate in certain features that require data sharing, we will make it clear at the point of collection or before the data is shared.
4. Legal Obligations: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).
5. Business Transactions: In the event of a merger, acquisition, or sale of assets, your information may be transferred. We will notify you via email or through a prominent notice on our Services if such a transaction occurs.

4. Data Retention

1. Storage Locations:
   • ATProto Network: Content you create or share may be stored in a decentralized manner across the AT Protocol network.
   • US-Based Cloud Servers: We also store and process some user data in secure data centers located in the United States.
2. Retention Period: We retain your personal information for as long as your account is active or as needed to fulfill the purposes outlined in this Privacy Policy. If you request deletion of your account, we will delete or anonymize your information, subject to any legal obligations or legitimate business interests requiring retention.
3. Right To Be Forgotten: You have the right to request full deletion of your data. Upon receiving and verifying your request, we will permanently delete or anonymize your personal information from our active databases and, where possible, request the same of our service providers and partners.

5. Security Measures

1. Encryption:
   • End-to-End Encryption for Direct Messages: We ensure your private messages remain secure and confidential.
   • Data in Transit: We use secure socket layer (SSL) technology or similar to protect data transmitted to and from the app.
2. Access Controls: We limit employee and contractor access to personal information to those who need it to perform their job functions.
3. No Absolute Guarantee: While we employ various security measures to protect your information, please note that no system is completely impenetrable. We cannot guarantee the absolute security of our databases or the ATProto network.

6. Children’s Privacy

Pack Social is not intended for children under 16, and we do not knowingly collect personal information from anyone under 16. If we become aware that a user under 16 has provided us with personal information, we will take steps to delete such information. If you believe we might have any information from or about a child under 16, please contact us at support@packsocial.app.

7. International Data Transfers

Because Pack Social is powered by the AT Protocol and also utilizes US-based data centers, your information may be transferred to and stored on servers in the United States and potentially other jurisdictions. By using Pack Social, you understand that your information may be subject to the laws of the countries in which it is processed.

8. Your Rights and Choices

1. Access, Correction, and Deletion:
   • Access: You have the right to request access to the personal information we hold about you.
   • Correction: You have the right to request corrections to any inaccurate or incomplete personal information.
   • Deletion: You may request deletion of your account or data at any time by contacting us at support@packsocial.app.
2. Opt-Out of Data Sharing: We do not share your data with advertisers unless you explicitly opt in. If you previously opted in, you may opt out at any time by adjusting your app settings or contacting us.
3. Regulatory Compliance: We comply with all relevant data protection laws and regulations. If you have questions regarding these rights or wish to exercise them, please contact us at support@packsocial.app.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, Services, or applicable laws. If we make material changes, we will notify you by email (if you have provided one) or through a notice on the Pack Social app prior to the change becoming effective. Your continued use of the Services after any changes to this Privacy Policy indicates your acceptance of the revised terms.

10. Contact Us

If you have any questions, concerns, or comments about this Privacy Policy or our data practices, please contact us at:

Email: support@packsocial.app

We appreciate your trust in Pack Social and are committed to protecting your privacy.